crisis-management lessons learned from california's highway 1 - how to fit a wall hung basin

by:KEDIBO     2019-07-09
crisis-management lessons learned from california\'s highway 1  -  how to fit a wall hung basin
Michelle Cullen knows the barricades.
As she began to chair the Central Coast Tourism Commission, the main tourist attraction of California's Central Coast-a landmark part of the United States-suffered a huge landslide. S.
Take Highway 1 winding down the coastline from Ventura to Santa Cruz.
For her, this isthe-
Crash Course in crisis management.
But the lessons she learned also made her a better traveler and they could do the same for you.
"Traveling along Highway 1 is the travel experience itself," says Carlen, who is the head of a non-profit regional tourism marketing organization funded by California tourism group Visit California.
"The closed roads definitely change the experience of travelers.
"More than 10 million drivers drive along the coastline each year, stopping along the pulpit to take photos. A 7-
Highway 1, a mile long near Mud Creek north of Hearst Castle, closed on May 2017 after heavy rain triggered a rocky landslide that buried the road.
Officials had planned to reopen the road in September, but soon
To allow summer visitors to take advantage of the new roads, we followed the opening up in July.
It's hard to find an analogy to the Central Coast dilemma, but the feeling of coming to New York to look for the Empire State Building or the Metropolitan Museum of Art to close indefinitely is very similar. During the 18-
The Central Coast of California has been blocked for a month and tourism spending has fallen by at least $0. 5 billion.
"It was a difficult time for us," says Carlen . ".
But she also appreciated the closure.
Because, due to obstacles, travelers experienced other areas during the closure.
Karin said she was a better traveler because of it.
The unmovable barricades on Highway 1 made her understand the importance of workarounds, adequate preparation and seeing new things.
"One block is not always one block," she said . ".
It creates opportunities.
"For her organization, the closure of the highway is an opportunity to remind travelers of the reasons for coming to the area-even if one part of it is not fully accessible.
Tourism officials reiterated that less than a mile of roads have actually been closed and visitors can still use one --to two-hour detour.
The council also highlights many attractions that can still be reached, and there are plenty of places to see on the route and under the route, including the famous wineries and the great hiking.
Karin said she found the block. isn't-always-a-
Block philosophy also applies to her personal travels.
Take the airport security line, there are very long security lines in almost every terminal.
Well, there was a workaround.
She found that, in addition to the nearest TSA checkpoint, very few people looked at their airline inspections --
Enter or enter the airport when there is often a less busy terminal and a smaller security line in other areas.
"Be flexible," she suggested . "
She always goes in a different direction than the crowd and doubles back to another terminal to minimize waiting time. Be over-
Preparing to close Highway 1 caught tourism officials off guard, but future roadblocks are unlikely to pose the same challenges.
This is because en and her travel colleagues learned that you can't forget when you are in a natural disaster --prepared.
"Don't create unnecessary anxiety, but plan ahead than you think," she said . ".
Highway 1 needs a certain degree of overrunpreparedness.
If you want to drive on the road, she recommends downloading apps like Gas Buddy and AAA Mobile to find Gas stations before traveling.
This is the lesson she learned when she almost ran out of fuel while driving.
"Make sure you check the liquid content and tires, which is especially important in narrow, two situations
"A lane like Highway 1," she said.
"Pack snacks because you never know where the next stop will be.
"The closure of Highway 1 was not that fast, which also gave her a lesson of patience.
Tourists are impatient with the road.
They want it to open immediately, but that is not possible.
"People are frustrated that Highway 1 has been closed for so long," she told me . ".
"It takes time to rebuild, because the road has not only been repaired, it has also opened up a new and safer road.
"Road jams keep Carlen open to unexpected experiences, which may be more memorable than your original plan.
Perceived obstacles are opportunities to do something unusual.
I remembered the recent flight from Chicago to San Diego, which was delayed for several hours due to bad weather.
Instead of rushing into the ticket counter like everyone else, Carlen booked a hotel, completed a book and learned about her fellow passengers.
"Usually, these obstacles create an environment that doesn't usually exist," she said . ".
"You may be chatting at the airport with people standing by you, or sharing conversations with local business owners in the town you are visiting, which may allow you to find a secret location, you will not encounter this secret location when you complete the study of your travel plan.
Highway 1 taught Karin patience, preparation and perseverance to make her a smarter traveler.
If you take the ultimate road trip along the California coast, it may do the same for you.
How to Make Highway 1 travel plan your driving before you leave.
Because Highway 1 requires you to at least make sure you have directions on your phone before you go.
"You don't want to be a distracted driver," says Carlen . ".
In addition, mobile phone reception along the way is uneven, so download the direction before departure.
Be sure to stay on the trail
From time to time, a barrel appears in the steep cliffs and the ups and downs of the canyon.
List road trips like Highway 1.
If you park by the side, stay on the marked trail.
And pay attention to yourself when taking selfies near the dropoff.
Find a good photo app.
Carlen recommends REALLY Good Photo points (photospots. app)
, Which shows you the best location to take photos along the way.
Christopher Elliott is a consumer advocate.
Contact him at chris @ elliott.
Organize or visit Elliot. org.
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